Should the Institute receive any complaints regarding the competency or character of a teacher in its employ, the Institute shall communicate the substance of such complaint to the teacher so concerned, and afford the teacher the opportunity to choose to have an MTS Staff Officer or Association President present during such discussion. Before passing judgement, the Institute shall afford such teacher an opportunity to make personal presentation of the teacher's case and such teacher may be assisted during the said presentation by representative and/or counsel. It is agreed and understood by the parties that: