Where a complaint is made to a school board respecting the competency or character of a teacher, the school board shall not terminate its agreement with the teacher unless it has followed the process as outlined below and has provided him/her an opportunity to appear personally or by representation before the school board to answer the complaint.
In the interest of handling all complaints fairly and expeditiously, the following guidelines are recommended:
The Division administration, Board of Trustees or committee of the Board will not consider or act upon complaints until the complaint has been explored at the appropriate level as outlined below.
Except in situations which are governed by legislation (e.g. Child and Family Services Act), the complainant will be advised to first contact the person most directly involved.
Complaints against a teacher or an administrator should proceed according to the following steps:
The Complainant first meets with the person against whom he/she is complaining. If satisfaction is not obtained at that level, the complainant should meet with the person in question along with the immediate supervisor, in an attempt to resolve the issue.
Complainant meets with:
Written complaints about teachers or administrators shall utilize the following procedures:
No documents pertaining to a complaint will be entered into the personnel file of a teacher or administrator when it is concluded that such complaint was unfounded.
When documentation is entered into a personnel file, the teacher or administrator shall be advised, in writing, and shall be provided an opportunity to enter a written response.