Should the Institute receive any complaints regarding the competency or character of a teacher in its employ, the Institute shall communicate the substance of such complaint to the teacher so concerned, and afford the teacher the opportunity to choose to have an MTS Staff Officer or Association President present during such discussion. Before passing judgement, the Institute shall afford such teacher an opportunity to make personal presentation of the teacher's case and such teacher may be assisted during the said presentation by representative and/or counsel. It is agreed and understood by the parties that:
(a) any and all disputes under this collective agreement as they relate to this article will be limited only to the fact that the complaint was not communicated to the teacher or that a hearing was not granted by the Institute and,
(b) a complaint under this article shall not include any formal evaluation carried out by the Institute.